Knowledge of foreign trade clerk to participate in Canton Fair
A. well-dressed little, try to make themselves look more spirit and smiling face, so that they are handsome / POINT, and then commander / POINT, exhibition need is attention, while attention is money, and you are in the eye of economic research a master, I think you understand the more than I!
B. self-confidence a little, not nervous, so as not to affect your oral expression in English, met English is not very good customers in Japan and South Korea and other countries do when the Speed too fast, carefully listening to customer requirements or needs, met do not understand of, or did not catch the call when the other customers too embarrassed to say again, a “PARDON” or call Customer explain popular that customers will be very pleased to accept, and must not Budongzhuangdong! more can not be just lip service, casually promise! you companies can do what, do not have to be realistic, to be frank with clients that do not exceed your ability to promise something beyond, of course, you do get to meet the best customer!
C. encountered come to visit customers can detail their products, and customers to exchange business cards, the need for further discussion please customers in your booth to sit down and carefully on the table to discuss consultation, take the registration book for each individual customer’s requirements, each important quotes and related information and nailed the customer the appropriate card into different categories, key customers do not forget to separate tags. When exchanging business cards to be courteous, you knew it was met with some competitors, visitors and would like to ask people to have skills Hui Ci Ming films.
D. When sending samples to see customers, competitors do not even have given the trouble that sometimes, and encountered very sure that you have to judge competitors, and the other party asks you to give him the samples when you can politely that you are the with a few samples, can stay in business cards and then send him back.
E. The time has come to empty your competitors walk around the booth to learn about competitors as well as the latest rival certainly be an advantage, so that to know ourselves!
F. encounter many people may not come to meet and greet the guests they need, when you go to, when I remember leaving the subject of Zaiqu with a customer greeting other guests, should not have a client in conversation with other people crowded out when I turn the first to greet another customer may account for other personnel should talk to the customers greeted wait a bit longer.
G. met few people visit, very busy when we must guard against the booth shouting / talking or chewing gum and the like, so as not to affect the company’s image.
H. negotiate with the customer when the best cell phone set to mute, this is a basic courtesy to a man is respect for the customer! Courteous attention to all the small details.
I. If possible, prepare some small souvenirs with Chinese characteristics, to give foreign customers, gifts should not be too valuable, delicate yet rich in Chinese style, which inadvertently tend to give small gifts to leave a very deep impression on customers, but also very warm but very human.