Canton Fair how to follow up customers?
Posted in Article on March 4th, 2010 by admin – 1 CommentTook guests on the show card to track, many of the newly recruited foreign trade of the newcomers. Issue a few dozen e-mails a day and fax, get a reply to heal little heal. Send-off price of many guests asked, after the sample had no news of how to deal with this is like? How to follow up their effect come from? Placed in the top post-show issue. Here are some views of a senior manager of foreign trade:
Not to blindly follow a customer management follow-up skills, a good selection.
First to determine the client’s desire to buy how strong the fair guests first details of the negotiations make detailed records and memories. In other words, he really should be a clear distinction of buyers “or inquire about Quotes buyers”; Some customers In fact, he already has long-term stability of suppliers, is just your point of reference when the quote to be especially careful of these customers Bale . Such clients, personal opinions: not only do not offer, do not even give the information. Because in doing so their customers spend too much time and energy worth. Do not deny that there are “sincerity can affect even metal and stone to open” client, but I do foreign trade experience, deceiving, “wealth” price) cheating “color” sample, data) customers too much, not worth the pursuit.
You can talk (interview, telephone, fax, EMA IL to identify (this method is conditional – the question raised by the guests to be response) true or false? Expert or a novice? Just ask him a few key question about the genuine and fake buyers. For example: product specifications, technical parameters, wish to accept the price, intends to order the number of what brand, whether it will affect the local force, and China, which companies have had business dealings, How long doing business with China (ie, whether the “China hand”, etc., through which customers can be distinguished broadly true “and” fake “real” and “virtual” big “and small”
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